Privacy Policy

Fliptastic — Slideshow Video Maker

This privacy policy describes how Ting Tze Chuen ("we", "us", "our") collects, uses, and protects information when you use the Fliptastic mobile application ("the App"). We are committed to safeguarding your privacy and being transparent about the data we handle.

1. Information We Collect

1.1 Information You Provide

• Photos and Videos. The App accesses your device's photo library and camera so you can create slideshows. All photo and video processing happens locally on your device. We do not upload your photos or videos to any external server.
• Music. The App may access your Apple Music library so you can add music to your slideshows. This data stays on your device.
• Support Correspondence. If you contact us via email, we may receive your email address, device model, and iOS version to help diagnose issues.

1.2 Information Collected Automatically

When you use the App, certain information is collected automatically through third-party services:

• Analytics Data. We use Firebase Analytics (provided by Google LLC) to understand how the App is used. This includes events such as features used, slideshow export counts, and general usage patterns. Firebase may also collect device model, operating system version, app version, and a Firebase installation identifier.
• Crash Data. We use Firebase Crashlytics (provided by Google LLC) to collect crash reports including device state, stack traces, and a unique device identifier to help us diagnose and fix bugs.

1.3 Information We Do Not Collect

• We do not collect your name, postal address, phone number, or precise location.
• We do not create user accounts or require login.
• We do not sell, rent, or share personal data with third parties for advertising or marketing purposes.

2. Third-Party Services

The App integrates the following third-party services, each with its own privacy policy:

Service	Provider	Purpose	Data Processed
Firebase Analytics	Google LLC	Usage analytics	Usage events, device info, app version
Firebase Crashlytics	Google LLC	Crash reporting	Crash logs, device info, unique identifier
Pexels	Pexels (Canva)	Stock photo search	Search queries
Apple StoreKit	Apple Inc.	In-app purchases & subscriptions	Transaction data (handled by Apple)

For more information, see:

• Google Privacy Policy
• Firebase Privacy & Security
• Pexels Privacy Policy
• Apple Privacy Policy

3. How We Use Your Information

We use the information described above to:

• Provide and improve the App's features and performance.
• Diagnose crashes and technical issues.
• Understand aggregate usage trends (no individual profiling).
• Process in-app purchases and subscriptions via Apple.
• Respond to support requests.

4. Data Storage and Security

• Your photos, videos, and music are processed and stored locally on your device. We never transmit this content to our servers.
• Analytics and crash data are transmitted securely (via HTTPS) to Firebase servers operated by Google, which may be located in the United States.
• Purchase data is managed entirely by Apple through their secure infrastructure.
• We take reasonable measures to protect information from unauthorised access, but no method of electronic transmission or storage is 100% secure.

5. Data Retention

• Analytics data is retained in Firebase according to Google's default retention settings (currently 14 months for user-level data).
• Crash reports are retained in Crashlytics for 90 days.
• Support correspondence is retained only as long as necessary to resolve your enquiry.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate personal data.
• Erase your personal data ("right to be forgotten").
• Restrict or object to processing of your personal data.
• Data portability — receive your data in a structured, machine-readable format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at the email address below. We will respond within 30 days.

6.1 European Economic Area (GDPR)

If you are in the EEA, our legal basis for processing personal data is:

• Legitimate interest — to improve the App and fix bugs (analytics and crash reporting).
• Contract performance — to deliver the App's features and process purchases.
• Consent — where applicable, which you may withdraw at any time.

6.2 California (CCPA)

If you are a California resident, you have the right to know what personal information is collected, request its deletion, and opt out of its sale. We do not sell personal information.

7. Children's Privacy

The App is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

8. Changes to This Policy

We may update this privacy policy from time to time. When we make changes, we will update the "Last updated" date below. We encourage you to review this page periodically. Continued use of the App after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us:

Ting Tze Chuen
Email: hello@fliptastic.me

Last updated: 28 February 2026